OUR STORY
Some ideas are born in a single moment.
Others are formed slowly, over years of living, loving, observing, and feeling.
OMOÏ belongs to the second kind.
For more than eleven years, our home has been shaped by one quiet ritual - fragrance.
Not as decoration, but as presence.
We have always believed that the way a home smells becomes part of how it is remembered. Long after conversations fade, the scent remains - gentle, invisible, deeply personal.
Every home has its own fragrance. A quiet presence in the air - warm, familiar, grounding. Some scents don’t fade when you leave.
They stay with you.
That was when we understood: fragrance has the power to anchor memory.
We loved candles, yet never fully connected with the way they were defined. So often, they spoke in descriptions, not in feelings. Beautiful, but distant. Pleasant, yet impersonal.
We wanted something more intimate. Something that spoke not only to the senses, but to the inner state of being.
OMOÏ was born from that longing.
We began with a simple question:
What if a candle could hold meaning, not just scent?
Instead of naming our candles after ingredients, we chose to name them after feelings - states of mind we all recognize but rarely name out loud. New beginnings. Stillness. Grounding. Presence. Release. Quiet confidence.
Words that do not explain themselves, but invite interpretation.
Words that allow each person to find their own story within them.
Alongside this, we introduced another layer - one that is subtle, intentional, and deeply considered. Each candle carries a numerical frequency. Not as a trend, not as symbolism alone, but as an alignment between feeling and form.
Every fragrance we create is thoughtfully developed to echo the energy suggested by its name and number. The scent and the intention are designed to exist together - inseparable, balanced, complete.
This is why our candles are not created randomly.
Every note is chosen with care.
Every blend is refined until it feels right - never overwhelming, never heavy, always composed.
We work with fragrances that are rarely found together. Notes that feel familiar, yet unexpected. Fresh, yet comforting. Grounded, yet light. We believe true luxury is not loud. It does not announce itself. It reveals itself slowly.
Our candles are poured in small, intentional batches.
Our materials are chosen for their quality, purity, and longevity.
Our vessels are designed to feel timeless - objects meant to live in a space long after the flame has faded.
But more than anything, OMOÏ is about connection.
We imagine our candles living quietly in your home.
Lit during moments of transition.
At the end of long days.
At the beginning of new chapters.
In moments when words feel unnecessary.
We imagine the scent slowly filling the room, settling into corners, becoming part of the atmosphere - until one unplanned thought appears:
“Wow.”
That moment of recognition.
That pause.
That feeling of being held.
Over time, the fragrance becomes familiar.
And familiarity becomes meaning.
The scent no longer belongs only to the candle - it belongs to you.
This is what we wanted to create.
Not a product for one evening, but a presence that returns again and again.
Something you reach for without thinking, because your body remembers.
OMOÏ is not about trends, or seasons, or occasions.
It is about states of being.
About choosing how a space feels.
About allowing scent to become part of your inner language.
When you light one of our candles, you are not simply lighting wax and wick.
You are entering a moment of intention - however small, however quiet.
And in that moment, you are exactly where you need to be.
Refund, Exchange and Support policy
Refund, Exchange & Support Policy OMOï
At OMOï, our goal is to ensure your shopping experience is effortless and enjoyable. We take great care in delivering premium-quality products and maintaining exceptional service standards.
As a policy, we do not process refunds except in situations where the product is unavailable from our end. However, we do offer product exchanges within 7 days of delivery, evaluated on a case-by-case basis.
If the product delivered is incorrect (i.e., does not match your confirmed order), has a manufacturing defect, or arrives damaged during transit, please contact our Customer Care team within 24 hours of delivery.
Guidelines for Reporting Issues
If your order arrives damaged or if you face any concern, please reach out within 24 hours of receiving it:
Email: theomoiworld@gmail.com
Please inspect your package at the time of delivery. If you notice tampering, breakage, or missing items, kindly mention it on the delivery acknowledgement provided by the courier.
Retain the original packaging (including labels, invoices, and tags), especially in the case of transit damage, as it may be required for verification.
Our team will review your request and respond within 48 business hours.
Exchange & Refund Policy
Exchanges are available within 7 business days of delivery, provided the product is unused and returned in its original packaging.
Resolutions will be determined based on individual circumstances.
Refunds are only applicable if the product is unavailable at our end.
Products purchased online cannot be exchanged in physical stores.
Before accepting delivery, please ensure the package is intact. If you suspect damage, do not sign as “received.” Instead, retain the packaging and record the concern on the delivery slip.
Shipping Policy
We strive to ensure your order reaches you safely and on time. All confirmed orders are processed and dispatched as quickly as possible. Our standard delivery timeline is within 7 business days from the date of purchase, depending on location and courier availability.
Once your order has been shipped, you will receive a confirmation and tracking details. In case of unforeseen delays due to logistics or circumstances beyond our control, our team will keep you informed.
Terms & Conditions
By placing an order on our website, you agree to the following terms:
● All products are subject to availability. In rare cases where an item becomes unavailable after purchase, we will notify you and issue a refund if applicable.
● Product images are for reference and may show slight variations due to lighting, display settings, or natural material characteristics.
● Prices displayed at the time of purchase are final. Any applicable taxes or additional charges will be clearly shown before checkout.
● Orders once placed cannot be modified. For assistance, please contact Customer Care.
● Delivery timelines are estimates and may vary due to courier delays, weather conditions, or regional restrictions.
● Exchanges and refunds will be governed as per our policy mentioned above.
● OMOï reserves the right to update or modify policies, pricing, and terms without prior notice. Any changes will be reflected on the website.
By continuing to shop with us, you acknowledge and accept these Terms & Conditions.